Help Centre

We are thrilled to announce that the new Dashboard is now live in your account! This upgraded suite of tools isn’t just about looks, it’s about bringing everything you need right to your fingertips and keeping you informed about your website.

Designed to make managing your website simpler and more efficient, here’s what’s new:

Key Features at a Glance

Store Performance Overview

For users managing an online store, tracking your performance has never been simpler. The new Dashboard gives you a quick summary of vital metrics, including products sold, total earnings, and the number of recovered abandoned baskets for the current month.

Next Steps Suggestions

The Dashboard’s Next Steps section is here to keep you on track with actionable insights and direct links to your most pressing tasks—whether it’s fulfilling new orders, responding to customer enquiries, or tackling suggested improvements for your website. By highlighting tasks that need attention, the Next Steps feature ensures nothing falls through the cracks.

The ‘What’s New’ Area

This updated Announcements area keeps you informed with important news and information. You may also notice we’ve removed the previous Announcements login screen and made it easier to access all your updates from the dashboard.

Website Snapshot

Managing multiple Create accounts? The dashboard displays a snapshot of the current website, helping you instantly identify which account you’re working on. No more confusion when switching between accounts—this feature simplifies multitasking.

Access Help When You Need It

We understand how important timely support is, and the new dashboard makes it easier than ever to get the help you need. With quick links to contact your Account Manager and access the Help Centre it’s easier to get support and guidance at the right moment.

Get Started with The Dashboard

The new Dashboard is ready and waiting to simplify your day-to-day tasks so log in to your account today to see the improvements firsthand.

We’ll be continuing to improve your Dashboard experience over the coming months so please do let us know what you think and how it’s working for you.

As always, we’re here to help. If you have questions, feedback, or suggestions, don’t hesitate to reach out to your Account Manager. Here’s to better tools and easier management!