Help Centre

You might have noticed a new area in your account called Integrations. This new section is a coming together of HTML Fragments and Widgets into one place, so you can continue to easily embed tools from a variety of third-party platforms.

From website chat widgets, to Instagram galleries, audio players and more. Check out our support area for help with this, as we have a whole library of guides to help you set these up. We are going to be continually adding to the Integrations over time, too. We look forward to offering new integrations that will be available to use on your website in the coming months.

Along with streamlining the app, this feature also comes with improved functionality, adding the ability to filter and sort any HTML and Widgets, now known as Integrations, on your website.

Integration Library & Your Integrations

Integration Library - this area displays all of the currently available Integrations you can add to your website. We will continue to add to this collection over time and grow the type of Integrations we offer.

Integrations are organised into different categories for an easier browsing experience. But you can also use the search bar to help find what you are looking for. This will be useful as the Integration Library grows over time.

Your Integrations - this area displays the collection of HTML and Integrations you have already added.

If you have a large number of HTML or use this area often, you will find the area much easier to manage. For any of our customers who use the Shop area of Create, the functionality of this is very similar to the Order Management system we offer.

Below is an example of how the new Integrations area can look with a few Custom HTML and Integrations in place.

Introduced with the Integrations area is a Filtering panel, which can be used to view integrations of a certain type, function or output. This is very useful if you have a lot of integrations and wish to review specific integrations.

We have improved and updated the process of adding custom code to your website with a new panel, which should make it easier and clearer to add any code for use on your website.

To access this area and get started, please click on Content (top menu) and then Integrations on the left-hand menu. 

This update paves the way to boosting your website’s capabilities, and we’re currently working to grow the embeddable widgets that enable you to quickly and easily add functionality without using any code. This means more tools, more features, and even greater possibilities for your website over the coming year. Look out for future updates on this soon. 

If you have any questions about the Integrations area, please contact your Account Manager who will be happy to help.