Support > Ecommerce > Categories and Products
Your Shop products are the foundation of your online business and are the most important part of your Shop. You can present your products in a fantastic light, attract potential customers and build up a successful online business!
To add a product to your Shop please follow the steps below:
The following options will then appear:
Categories - This tells you which Shop category your product is in. This will appear as SHOP > SHOP CATEGORY
SKU – This is your Stock-Keeping Unit and is a unique number used to identify each different product available in your Shop
Title – The title of your product goes here
Short Description – This description will appear on your Category page and should be a small snippet of information about your product
Long Description – This is your main product description, which will appear on your Product Page. This is viewed by the customer when they click “More Information” on the product on your Category page
Price – The price of your product
Trade Price – This is what the product cost for you to buy/make. This is for your records only and the customer cannot see this
Weight – The weight of the product. This option can be used if you are setting up your postage costs by weight, or if you'd just like to keep a record of the product's weight
Visible On Site? - If your product is not ready to go onto your live Shop just yet you can always hide it or publish it to your site straight away
5. Select Save Product
Your product will then appear in your chosen Shop Category
If you would like to make changes to your product please follow the steps below:
Go to your Shop area by clicking Shop on the Top Menu
Click on the Shop category your product is in
Click the Edit Product icon below the product
The Edit Product screen will display, allowing you to make your changes
If you no longer require a product to be in your Shop you can remove it by following the steps below:
Go to your Shop area by clicking Shop on the Top Menu
Click on the Shop category your product is in
Click Delete Product below your product
A message will then appear asking you if you are sure you wish to delete this product
Select Yes-Delete. Please note, the decision to delete a product from your Shop cannot be reversed, so be sure that you want to delete it before confirming.
If you would like to add a stock record to your product please follow these instructions:
Go to your Shop area by clicking Shop on the Top Menu
Click on the Shop category your product is in
Select Edit Product next to your Shop product
Click the Stock Settings tab
Insert your stock amount in the No. in Stock field
Choose whether you would like this item to still be ordered when out of stock. If you would, select Yes from the drop-down list in the Allow Backordering? field
Write your out-of-stock message in the O.O.S. Message text box. This is the message that your customer will see when they attempt to order a product that is out of stock
Product images are a fantastic way to show off your products in the best light. Please note these images will automatically update on your live site. To add product images to your product please follow these instructions:
Go to your Shop area by clicking Shop on the Top Menu
Click on the Shop category your product is in
Select Edit Product Images below the product
Click the Add Product Image button and your device file browser will be opened - locate the image you wish to use on your device and select it.
Product Options are a great way to offer your customers more choice when purchasing your products, and adding the options to a product is a simple process that takes a matter of minutes! For example, with this feature, you can present a wide range of colours for your products, or sizes, or even allow them to personalise their products.
If you have any further questions, please get in touch and we will be happy to help.
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