Help Centre

The Guestbook has been discontinued for new customers since mid-2018 due to the high levels of spam that is able to get through the guestbook form.

Some of the spam we’ve seen is very unpleasant and can be upsetting for website owners. It is our recommendation that if you use the Guestbook you delete it from your website.

From May 2022 we have disabled the ability for any new messages to be added to Create Guestbooks. Any existing messages will still remain to be viewed. 

Spam through the Guestbook form occurs because Google’s ReCaptcha service (the picture puzzle) is being beaten by artificial intelligence. Unfortunately, as artificial intelligence gets better it can be programmed to understand the reCaptcha forms and other tests in the same way that we can and for the moment spam is unfortunately here to stay. Read more about how this happens here.

If you do use the Guestbook to show customer testimonials, save your testimonials to a document and check out our guide on how to make a testimonials page with Content Maker.