Help Centre

Should you ever wish to transfer your Create registered domain to a new provider, the process to do this will depend on the type of domain.

.com / net / org / biz / info Domains

To transfer away a .com /.net /.org /.biz or .info domain name purchased through Create, you will need to have your domain name unlocked and provided with an Authorisation Code to your new provider who can then initiate a transfer.

To proceed with this, you will need to contact your Account Manager via the Support area in your account, who will then be able to unlock the domain name and provide you with an Authorisation Code.

The whole transfer process will take around 7 days and there will usually be a charge from the incoming provider. 

Please note that any domain names registered or renewed within the last 60 days will not be legible for transfer. Once the 60 day period is complete, we will then be happy to release the domain name for you. 

.co.uk / .uk Domains

To transfer your .co.uk / .uk domain name away from Create,  you will first need to ask your new registrar to what their IPS tag is. Once you know this, please contact your Account Manager via the Support area in your account, who will then be able to update the IPS tag on your domain and this will allow the new registrar to pick up the domain.