Help Centre

**We have had confirmation this issue was resolved on October 22nd.**

It's been brought to our attention that Forward Email, our email forwarding provider, is currently unable to forward to @yahoo email services due to a technical issue between the two platforms.

Forward Email is currently trying to resolve this issue directly with Yahoo. Until this is resolved, emails will not be forwarded to a Yahoo email address. You can follow the status of the issue and view updates about it here.

If you use a Yahoo email address for one of your Create email forwarding destinations (available to domains registered with Create), you might consider changing it to a different email inbox until this is resolved, for example, a Gmail address. For instructions on how to adjust your Create email forwarding destinations, please refer to this help guide.

Please note that emails sent directly to Yahoo addresses are not impacted.

If you have any questions, please contact your Account Manager who will be happy to advise further.